Screen Focus Private Limited (“Screen Focus”, “Company”, “We”, “Us”, or “Our”) is committed to safeguarding the privacy, confidentiality, and security of all individuals who interact with its platforms, services, and events. This Privacy Policy governs the manner in which personal, professional, and technical information is collected, used, stored, and protected across all initiatives conducted by Screen Focus Private Limited, including but not limited to AILIFFA – An Indian Legacy Film Festival Awards and AILA – Indian Legacy Awards. By accessing our platforms, submitting content, enrolling in memberships, or participating in any of our events or services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.
Screen Focus Private Limited collects various categories of information to ensure smooth functioning of its services and to enhance user experience. This includes personal information such as name, email address, phone number, and location details, as well as professional information including project details, film submissions, cast and crew information, and production-related data. In certain cases, identity verification details may be collected where required for compliance or verification purposes. Additionally, payment-related information such as billing details and transaction confirmations may be processed through secure third-party payment gateways; however, sensitive financial data such as card numbers or banking credentials are not stored by the company. Technical information such as IP address, browser type, device information, and user interaction data may also be collected through cookies and analytics tools to improve system performance and user experience. Furthermore, media content submitted by users, including films, trailers, posters, and promotional materials, may be stored and processed for evaluation, screening, and promotional purposes.
The information collected by Screen Focus Private Limited is used to facilitate and manage festival operations, including processing film submissions, administering memberships, organizing screenings and events, and enabling communication with participants. The company uses this data to send important notifications, updates regarding submission status, festival announcements, and responses to user inquiries. In addition, information may be used for promotional and marketing purposes, including showcasing selected films, highlighting participants, and promoting festival activities through websites, social media platforms, and other communication channels. The company may also analyze collected data to improve its services, enhance platform functionality, and develop new features or opportunities for participants. All data usage is carried out in compliance with applicable laws and with the objective of delivering a professional and transparent experience.
Screen Focus Private Limited does not sell or trade personal data to third parties. However, limited data sharing may occur with trusted service providers such as payment processors, hosting services, technical support teams, and operational partners who assist in delivering festival services. Additionally, relevant information may be shared with jury members, screening partners, and distribution collaborators strictly for the purpose of evaluation, selection, and showcasing of submitted works. In cases where required by law or regulatory authorities, information may be disclosed to comply with legal obligations or to protect the rights, safety, and integrity of the company and its participants.
The company employs industry-standard security measures to protect user data, including secure servers, encryption protocols, and restricted access controls. While every reasonable effort is made to safeguard information, users acknowledge that no digital system is entirely immune to risks, and Screen Focus Private Limited shall not be held liable for unforeseen breaches beyond its control. Data is retained only for as long as necessary to fulfill operational, legal, and business requirements, after which it may be securely deleted or anonymized.
Users have the right to access their personal information, request corrections, or seek deletion of their data, subject to operational feasibility and legal compliance. Requests can be made through official communication channels, and the company will make reasonable efforts to address such requests in a timely manner. The platform may also use cookies to enhance user experience, track usage patterns, and store preferences, and users can control cookie settings through their browser configurations.
Screen Focus Private Limited may include links to third-party websites or services for convenience; however, it does not control or take responsibility for the privacy practices of such external platforms. The company does not knowingly collect personal information from individuals under the age of eighteen without appropriate consent, and any such data, if identified, will be removed promptly. This Privacy Policy may be updated periodically to reflect changes in legal requirements or business operations, and continued use of the platform constitutes acceptance of such updates.
This Refund Policy is established by Screen Focus Private Limited to govern all financial transactions associated with its services, including film submissions, festival participation, memberships, Producer Circle programs, and related activities conducted under AILIFFA and AILA. By making any payment to Screen Focus Private Limited, users acknowledge and agree to the terms set forth in this policy. The company operates on a strict no-refund principle in order to maintain fairness, transparency, and efficient allocation of resources required to organize large-scale festival operations and services.
All payments made to Screen Focus Private Limited are considered final and non-refundable. This includes, but is not limited to, submission fees paid for film entries, membership fees for Silver, Gold, Platinum, and Lifetime plans, registration fees for events and workshops, and payments made for participation in Producer Circle or other professional programs. Submission fees are charged for the evaluation process and administrative handling of entries, and therefore remain non-refundable regardless of whether a film is selected, rejected, or disqualified. Similarly, membership fees grant access to benefits, opportunities, and network ecosystems, and once activated, cannot be refunded under any circumstances.
Refunds will not be issued in situations where applicants change their mind after payment, fail to complete submissions correctly, provide inaccurate information, or are unable to attend events. Additionally, disqualification due to violation of terms, technical errors on the user’s side, or failure to comply with submission guidelines does not qualify for any refund. Screen Focus Private Limited is not responsible for errors made by users during the submission or payment process, and such cases will not be eligible for reimbursement.
In rare and exceptional circumstances, refunds may be considered at the sole discretion of Screen Focus Private Limited. Such cases may include duplicate transactions, verifiable payment gateway errors, or unauthorized transactions supported by valid proof. Any request for refund under these exceptional conditions must be submitted in writing through official communication channels along with relevant transaction details and supporting documentation. The company will review such requests and communicate its decision within a reasonable timeframe, and if approved, refunds will be processed within a standard period depending on banking and payment gateway procedures.
Users are advised not to initiate chargebacks or payment disputes without first contacting Screen Focus Private Limited, as unauthorized disputes may result in suspension or permanent restriction from future participation in any of the company’s events or services. In cases where events are cancelled, postponed, or rescheduled due to unforeseen circumstances, the company may offer alternative arrangements such as credits, rescheduling options, or adjusted participation benefits, and refunds in such scenarios will be considered only at the discretion of the company.
Membership renewals, including the annual renewal fee, are also non-refundable once processed. Failure to renew within the specified time will result in automatic cancellation of membership, and reactivation will require fresh enrollment at applicable fees. The company ensures that all policies are implemented in accordance with applicable laws and industry standards, maintaining a fair balance between participant expectations and operational requirements.
Screen Focus Private Limited retains full authority over all financial decisions, including refund approvals, and all such decisions shall be final and binding. By proceeding with any payment, users confirm their understanding and acceptance of this Refund Policy and agree to abide by its terms without dispute.